Q: Do you participate in my insurance plan?
A: The best way to determine whether or not our services are covered by your insurance plan is to call the plan directly and ask if your specific surgeon is a member of their provider panel.
Q: Do I need to bring my insurance card to my appointment?
A: Yes, it is always important to bring your insurance card to any appointment, particularly a specialist like Fox Valley Surgical Associates.
Q: Do I need a referral for my visit to this office?
A: Your insurance carrier decides whether or not you are required to have a referral. Check your policy or call them directly.
Q: Is there a co-pay for my office visits?
A: Each insurance plan varies. We recommend that you contact your carrier directly.
Q: Will I receive bills for my surgery in addition to the Fox Valley Surgical bill?
A: Typically our patients receive separate bills from Appleton Medical Center and from an anesthesiologist. In some cases bills may also come from a lab or other services involved in the surgical process. We can help answer questions regarding these bills, but often they are best directed to the provider of the service.
Q: Why did I get a bill from with another name besides my surgeon listed?
A: For some surgical procedures an assistant is necessary to make your surgery safer. In these situations you will receive a bill for their assistance.
|
